Cracking “ Build Vs Buy Logistics Software” Code

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This blog is for anybody who is looking for a solution to streamline their logistics operations, decrease their freight costs, improve collaboration among various stakeholders and increase employee productivity by reducing the manual time spent on vehicle finalization and placement.

If you are still reading this blog and understood more than 50% of what is written in the disclaimer then thank you for making our job a lot easier. We said easier because you are well aware of the problems existing in the logistics industry and we don’t have to go explaining that to you.

Our real concern here is with the solution.

Logistics today demands a focus on automation and digitization which allows the stakeholders to access the information they need for decision making and gives a single view of the logistics workflow data especially in an organizational structure where every stakeholder in the department works in silos and their views of the logistics are confined to their judgement.

Basing our discussion on this we have divided the organizations into three groups:

1. Do not recognize automation of logistics as a solution? Tap here

2. Hesitation in adopting logistics automation. Tap here

3. Aware of the logistics automation benefits but don’t know how to bring this change? Tap here

Now, that the need for an automated and digitized software is established, we move to a bigger question

Should you build or buy logistics automation software in order to serve your customers better?

Being a leading logistics solutions provider, we believe there are 5 factors that you need to consider before making that decision:

1. Cost & Maintenance:

When we calculate the cost we take a holistic approach:-

You believe building your own proprietary software is easier and more customizable but is it really the actual goal of every organization? In reality, it is impossible to build software without spending a fortune and taking years to develop.

Let’s do the math!

Monetary Cost

salaries of developers (at least 5 developers)
Hardware cost for 5 developers
software licensing cost for 5 developers

Opportunity Cost

Freight savings lost during development phase
Time spent on Research
Time spent on building
Time spent on constant upgradations & maintenance
Risk of developers leaving the organization
Time & money spent on looking for new developers
Time & money spent on training the new developers

Now, imagine having 10 plants and 10 different versions of software for each of these plants because the process varies from plant to plant, if it still doesn’t scare you and you feel you have enough resources and this is a one-time expense then what will you do in case of a technological upgradation or feature enhancement?

And all of this to build out a Minimum Viable Product and next thing you know, you’ve spent literally hundreds of hours building a tool that is not core to your business.

Whereas, if you buy it from a third-party service provider they already have professionals working for them and are serving multiple customers at once because of which they have a better understanding of your needs resulting in a much more developed product that is flexible and can be applied across various industries and across various plants of the same industry.

Just to give you an estimate, building it inhouse can cost you roughly $270,000 in talent acquisition alone.

2. Scalability &  Customizability:

As the needs change over time there is a perpetual requirement to evolve and customize your software. It means that you cannot just set and forget it. You need to ensure that your support team and developers are always available in-house, and as an organization, you should only build a solution if you can ensure scalability with the increase in the magnitude of operations.

On the other hand, buying a solution from an external vendor will save you time to focus on your primary goal and you will end up with a tailor-made solution that has passed scalability tests in terms of user expansion.

At SuperProcure we can customize the product to solve key industry problems as per your business rules and help you boost your customer serviceability with cutting-edge technology and solutions.

Building a custom-made solution in-house that is also scalable is going to be a monstrous task for which you may not always have the budget and management bandwidth


3. Technological, Feature & Functional Enhancements:

How will you feel if your customers switch to competitors due to a broken experience resulting from outdated technology in the workplace?

You either end up losing your customers or reconfigure your software from scratch for each plant and bear the humongous cost associated with it.

Also on the company front,studies show working with outdated technology has a negative impact on the job satisfaction of the employees. It can limit their productivity and lead to frustration whereas if you are buying from an external vendor your tool functionality can be improved via a larger user base’s feedback, meaning you might end up with cool new features you wouldn’t have thought of on your own.

Sourcing it from an external vendor gives you access to all the upgradations and new features by default 

4. Problem Statement & Urgency:

If you are looking for a solution right away, you cannot afford to waste years on building software especially in a competitive world where time is equivalent to money. In that case, it may be best to find something that’s already on the market with close enough functionality to meet your requirements.

Moreover, if the problem at hand is common to all and there are competitors who are using third-party software to solve a similar kind of problem then choosing third-party software is a wiser option.

By partnering with a third-party vendor you can efficiently speeden up your automation journey.

In SuperProcure you just need 3 hours for decision-making .The process of implementation is very simple and 100% of account setup, configuration, master creation, and training of the  transporters and internal users are done by the SuperProcure team in under 48 hours.

5. Business Intelligence / Market Intelligence:

Detailed intelligence about the best business practices in logistics and the industry can be attained by using a third party service provider’s product which gives access to dashboard generated reports that offer a way to examine data to understand historic trends better.

An external vendor has a deep down understanding of the problems common to the industry and the same is reflected in the performance of the product whereas an in-house software is at a very nascent stage due to its limited reach and narrow vision of the company.

Business intelligence(BI) tools give a sense of the current state of the company and this can further be used for making informed decisions about the business.

We at SuperProcure serve various customers from different industries across the country with our leaders having a combined experience of over 50 years in the logistics sector which has resulted in a much more mature product after a detailed SWOT analysis of the industry.

To Sum it up

Before we discovered accounting softwares we all will agree that the job role of an accountant was manual and tedious bookkeeping whereas, today, it has moved to strategic roles like analyzing financial performance, assessing risks, building mergers, etc.

There are so many big and small companies in the market that use third party accounting softwares to record and report a firm’s financial transaction rather than building one in-house because it doesn’t directly contribute to the revenue and it diverts their attention from the primary goal of their business.

Likewise avoid wasting time, effort, money and the most important of all i.e your peace of mind on building software that already exists in the market.

External vendors bring a solution at a justifiable price to the table and help you cross the finishing line by giving you a leg up over your competitors.

We at SuperProcure take ownership of your KPIs and work closely beside you to deliver freight cost savings up to 9% and increase in employee productivity by 67%.

Annual Freight cost saved from using SuperProcure = 4 years worth subscription of SuperProcure

Make sure to evaluate relevant factors like cost, scalability, customizability, product & feature enhancements, problem statement and Market Intelligence to make an informed decision for your business.

To digitize and automate your logistics workflow, get in touch ,today!